Payment Policy
At Ths Furniture, we provide a safe and secure checkout experience through Shopify's trusted payment system. Please review our payment terms below.
1. Accepted Payment Methods
- Credit and debit cards (Visa, Mastercard, American Express)
- Apple Pay
- Google Pay
- Shop Pay
- PayPal (if applicable)
All payments are processed using secure encryption and comply with UK financial regulations and the Payment Card Industry Data Security Standard (PCI DSS).
2. Payment Timing
Full payment is required at the time of purchase. Orders will not be processed or shipped until payment is successfully received and verified.
3. Secure Payment Processing
Your payment is handled securely through Shopify Payments, a PCI DSS-compliant platform. We do not store or access your full credit/debit card information. All transactions are encrypted and processed in accordance with UK data protection laws.
4. Currency
All prices are displayed in British Pounds (GBP/£). There are no hidden fees — the price you see at checkout is the final price you will pay, including VAT where applicable.
5. Value Added Tax (VAT)
All prices include VAT at the applicable rate (currently 20% for most products). VAT is calculated and displayed at checkout. Your invoice will show the VAT amount separately.
6. Payment Errors or Declines
If your payment is declined:
- Please verify your card details, billing address, and available funds.
- Try an alternative payment method if the problem continues.
- For assistance, contact us at support@thsfurniture.shop
7. Payment Security
We take payment security seriously. All payment information is transmitted using SSL (Secure Socket Layer) encryption technology. We comply with the General Data Protection Regulation (GDPR) and UK data protection laws.
8. Contact InformationIf you have any questions about payments, please contact us:
Email: support@retailexpress.shop
Phone: +44 2046299465
Address: Ths Furniture, 383 Brixton Rd, London SW9 7DE, United Kingdom
Opening Hours: Monday to Saturday, 9:00 AM – 5:00 PM